CASE STUDY

BRYCE JORDAN CENTER

Engaging Short-Form Content & Live Event Social Storytelling

OVERVIEW

The Bryce Jordan Center is a 15,000-capacity arena hosting concerts, special events, and national tours. From 2021–2024, I led digital strategy and content production with a heavy focus on short-form video, real-time storytelling, and community engagement.

THE CHALLENGE

Increase engagement, relevance, and reach across social channels in a competitive entertainment market, while producing high-quality, rapid-turnaround content during live events, back-to-back concerts, and high-volume show days.

MY APPROACH

Developed a video-first content strategy centered around fan reactions, artist moments, and BTS storytelling.

Led live social coverage across multiple show days.

Produced Reels, TikToks, and real-time content during concerts, delivering same-night edits for maximum momentum.

Coordinated with vendors and artist teams for backstage activations.

Built recurring content series that increased consistency and viewer retention.

Managed a content team of 6 interns per semester.

RESULTS

⭐ 350% Increase in Engagement

⭐ 159% Growth on Instagram

⭐ 48,533% Growth on TikTok

⭐ Multiple viral videos surpassing 1,000,000+ organic views

⭐ Stronger ticket awareness and fan retention across channels

KEY TAKEAWAYS

Short-form video is the strongest driver of arena engagement

Real-time storytelling boosts audience connection

Consistent content franchises improve platform retention

Multi-day event coverage requires agility & planning

Fan-first content creates virality more than artist-first content